Privacy Policy

Last Updated: August 8, 2025

 

1. Introduction

Welcome to Lovinas Concept Limited (“Lovinas,” “we,” “us,” or “our”). We are a skincare and beauty company dedicated to providing high-quality products. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit and use our website, lovinasconcept.com, and our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include:

  • Personal Identification Information: Your name, email address, phone number, and physical address.
  • Payment Information: Details needed to process your payment for orders, such as credit/debit card information. We use a secure third-party payment gateway, and we do not store your full payment card details on our servers.
  • Account Information: Your username and password for your user account.
  • Communication Data: The content of your messages, emails, and any other communications you send to us.
  • Technical Data: Information about your device, IP address, browser type, and operating system when you access our website.
  • Usage Data: Details about how you use our website, such as pages visited, products viewed, and the duration of your visit.

 

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process and Fulfill Orders: To deliver the products you purchase and to communicate with you about your order status.
  • To Manage Your Account: To create and manage your user account, allowing you to access a personalized experience, view your order history, and save your preferences.
  • To Improve Our Website and Services: We use technical and usage data to analyze how our website is used and to make improvements to its functionality and user experience.
  • For Marketing and Communications: To send you newsletters, promotional emails, and information about our products and special offers. You can opt out of these communications at any time.
  • To Provide Customer Support: To respond to your inquiries, questions, and requests.
  • To Ensure Security and Prevent Fraud: To protect our website and users from fraudulent activities and to ensure compliance with our terms and conditions.

 

4. Data Protection and Security

We are committed to ensuring that your information is secure. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We use Secure Sockets Layer (SSL) encryption to protect your data during transmission. While we strive to protect your personal information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee its absolute security.

 

5. Cookies

Our website uses “cookies” to enhance your Browse experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our website, and provide a more personalized shopping experience. You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain parts of our website.

 

6. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, such as payment processors, shipping companies, and marketing services. These third parties are obligated to keep your information confidential and are not permitted to use it for any other purpose. We may also disclose your information if required by law or to protect our rights, property, or safety.

 

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data that we hold.
  • Correct any inaccurate or incomplete information.
  • Request Erasure of your personal data.
  • Object to the processing of your data for marketing purposes.
  • Withdraw Consent at any time where we rely on your consent to process your data.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

 

8. Links to Other Websites

Our website may contain links to other websites. This Privacy Policy applies only to lovinasconcept.com. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

 

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any changes.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lovinas Concept Limited

Email: lovinasconcept@gmail.com

Phone: ‪08169414229, 08103539177

Address: Road 1 Ikota Shopping Complex, VGC Ajah, Lekki Lagos